General terms & conditions
Terms & Conditions
Welcome to FIREFLY. FIREFLY is based out of California and operates with the business name FIREFLY GALLERY, Inc. Along with this legal name, we do business as FIREFLY and www.FIREFLYPASO.COM. From this point forward in our Terms and Conditions, we will simply refer to our business as FIREFLY, though that encompasses all names listed above. Please review the following basic terms that govern your use of and purchase of products from our site. Please note that your use of our site constitutes your agreement to follow and be bound by those terms (the "Agreement").
We may from time to time change the terms that govern your use of our website. Your use of our site constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our terms from time to time.
Communications To You
You agree that FIREFLY may send electronic mail to you for the purpose of advising you of changes or additions to our website, promotional emails, and newsletters if you have signed up for them.
FIREFLY will always have permission to email you receipts, or notifications regarding orders and/or returns.
The prices displayed on our website are quoted in U.S. Dollars and are valid and effective only in the United States. All product information provided on our website is subject to change without notice. While efforts have been made to make information complete and accurate, errors and inaccuracies may occur. FIREFLY does not warrant the accuracy or completeness of information obtained on this website.
We have made every effort to display as accurately as possible the colors of products that appear on fireflypaso.com. However, the actual colors you see can vary greatly depending on your computer system. As such, we cannot guarantee that your monitor's display of any color will be accurate.
From time to time there may be information on FIREFLYPASO.COM that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your purchase you may return it with your invoice to the FIREFLY store or by mail. Please see our Return Policy for more information.
You agree to defend, indemnify and hold FIREFLY and FIREFLYPASO.COM harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of our website.
This Agreement is effective unless and until terminated by either you or FIREFLY. You may terminate this Agreement at any time by discontinuing use of our site, including purchasing items. FIREFLY may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the website, if in FIREFLY'S sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or FIREFLY, you must promptly destroy all materials downloaded or otherwise obtained from our store, online store, and website, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this site; (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by FIREFLY collectively, and its subsidiaries and/or affiliates.
All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to FIREFLY shall be and remain the property of FIREFLY.
Thus, FIREFLY will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any comments. FIREFLY is and shall be under no obligation
- to maintain any comments in confidence;
- to pay to user any compensation for any comments; or
- to respond to any user comments.
You agree that no comments submitted by you on our website will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no comments submitted by you will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.
You agree that FIREFLY may use and/or disclose information about your demographics and use of our website in any manner that does not reveal your identity. By participating in sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that FIREFLY may use your information for marketing and promotional purposes. (We will not sell your data to third parties.)
Collection of your Personal Information
In order to better provide you with products and services offered through out website, FIREFLY may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
If you purchase FIREFLY'S products, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include:
(a) registering for an account on our website;
(b) entering a sweepstakes or contest sponsored by us or one of our partners;
(c) signing up for special offers;
(d) sending us an email;
(e) submitting your credit card or other payment information when ordering and purchasing products and services.
In summary, we use your information for, but not limited to, communicating with you in relation to products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
FIREFLY collects and uses your personal information to operate our website(s) and deliver the services you have requested.
FIREFLY may also use your personally identifiable information to inform you of other products or services available from FIREFLY and its affiliates.
Sharing Information with Third Parties
FIREFLY does not sell, rent or lease its customer lists to third parties.
FIREFLY may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to FIREFLY, and they are required to maintain the confidentiality of your information.
FIREFLY may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on FIREFLY - in our store or on our website;
(b) protect and defend the rights or property of FIREFLY; and/or
(c) act under exigent circumstances to protect the personal safety of users of FIREFLY's website, or the public.
Tracking User Behavior
FIREFLY may keep track of the websites and pages you and all our users visit within www.fireflypaso.com in order to determine what FIREFLY services are the most popular.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by FIREFLY. This information can include:
- your IP address
- browser type
- domain names
- access times
- referring website addresses
This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the FIREFLY website.
FIREFLY'S website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register on FIREFLY's website, a cookie helps our website recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the websites you visit.
Children Under Thirteen
FIREFLY does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, FIREFLY may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from FIREFLY or click on a link provided within the email or website pop up notification.
If you would like to stop receiving marketing or promotional communications via email from us, you may either click UNSUBSCRIBE in the email you receive, or email [email protected]
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
(b) agreement to abide and be bound by that Policy.
FIREFLY welcomes your questions or comments regarding this Statement of Privacy. If you believe that FIREFLY has not adhered to our general terms and conditions in this statement, please contact us at:
- [email protected]
- Subject Line: ATTN: Marketing Manager
All statements within out General terms & Conditions page were last updated on April 5th, 2019.
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT FIREFLY SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.